Donation FAQ                                

1. Will my 2006 matching gifts received after January 1st, 2007 count towards 2007?
Yes, matching gifts received after January 1st, 2007 which correspond to a 2006 LIVESTRONG Challenge donation will be credited towards 2007 fundraising accounts.

2. If I participated in the 2006 LIVESTRONG Challenge Austin or the Ride for the Roses Weekend and made a delayed self pledge which is to be charged after November 1st, will these funds count towards 2006 or 2007?
Any delayed self pledge donations received after November 1st will count towards 2006, as these donations are the fulfillment of a 2006 fundraising commitment.

3. I filled-out a W-9 form at Ride for the Roses Weekend 2006. Will I receive a 1099 in the mail?
Participants in Ride for the Roses Weekend who received goods and services over $600 less their personal contributions, a 1099 will be mailed by January 31, 2007, to eligible participants.

4. I mailed in a package with multiple donations, but only some have posted on my HQ (personal website), what should I do?
Donations can take four weeks from the date you mailed them to post on your HQ. Each mailed donation is processed individually so even if some donations have posted in less than four weeks, please allow the full four weeks for the remaining donations to post. If your donation does not post within four weeks, please contact challengedonations@livestrong.org.

5. Is it necessary to send a separate donation form for each donation?
Yes. In order for a donation to be processed properly it is necessary to send a separate completed donation form for each donation. We will only process one check per donation form.

6. I am missing a donation that was made online, what should I do?
Any donation made online should post to your HQ (personal website) immediately. If your donation does not post immediately, please contact challengedonations@livestrong.org.

7. Why doesn't the full amount of a donation made over time show on my HQ (personal website)?
The full amount of a donation made over time does not show on your website because we have not yet received all of the funds from the donor. As each monthly payment is collected, the amount of the donation reflected on your HQ will increase.

8. Can I send one check to be split amongst several participants?
If you need a donation check to be split, please send a separate donation form for each participant and indicate the amount to be credited to each participant.  Once a donation is posted to your account, it cannot be split.

9. Can I mail in a cash donation with a donation form?
No, please do not mail in a cash donation with a donation form. Our bank will not accept cash donations. For any cash donation you receive, please deposit the cash into your checking account and send a personal check from your account with a completed donation form or complete the donation online. Please be sure to include the donor's personal information on the donation form so that an accurate receipt can be generated for tax purposes.

10. Can the LIVESTRONG Challenge bill a donor for a donation?
No, the LIVESTRONG Challenge cannot bill a donor for a donation. Check or credit card information must be submitted online or sent in with a donation form in order to be processed.

11. If I can't participate in the event, what happens to the donations that I have raised?
All donations submitted to the LIVESTRONG Challenge are non-transferable and non-refundable. If you are unable to participate in the event, your donations cannot be refunded nor can they be transferred to another participant. Through the funds you raise, you'll be supporting the LAF and the millions of people affected by cancer, regardless of your participation in the actual event.

12. A donor is requesting a tax ID number (or EIN number). What is that and how can I get it?
A tax ID number identifies the Lance Armstrong Foundation and the LIVESTRONG Challenge as a tax-exempt entity. The Lance Armstrong Foundation Tax ID number is 74-2806618. Many donors will request this number to validate their donation as tax-deductible. Financial and other information about the beneficiary, the Lance Armstrong Foundation, and the LIVESTRONG Challenge, may be obtained by visiting the Financial Disclosure page of this website.

13. A donor is requesting a 501(c)(3) letter. What is that and how can I get a copy?
The 501(c)(3) letter is proof that LAF is recognized as a non-profit organization by the federal government. Since the LIVESTRONG Challenge is an event managed by LAF, this letter is also used as proof of the LIVESTRONG Challenge non-profit status. Please contact challengedonations@livestrong.org to receive a copy of this letter.

14. A donor is requesting a W-9 form. What is that and how can I get a copy?
The W-9 form is proof that LAF is recognized as a non-profit organization by the federal government. To get a copy of this form, please contact challengedonations@livestrong.org.

15. Are donations tax deductible?
All donations are tax deductible to the extent allowed by law. Please work with your tax professional to determine what deductions you are eligible for.

16. Are registration fees tax deductible?
Registration fees are not tax deductible.

17. Who should I make my check out to?
Please make all checks payable to: Lance Armstrong Foundation.

18. What can I do if a check is written out to me personally?
If a donation check has been written out to you personally, you may endorse the back of the check and mail it with a completed donation form to the address on the donation form:

Lance Armstrong Foundation
National Mail Processing Center
P.O. Box 6002
Albert Lea, MN 56007-6602

19. Where do I mail donation checks?
All donations must have a donation form attached and should be mailed to the address on the donation form:

Lance Armstrong Foundation
National Mail Processing Center
P.O. Box 6002
Albert Lea, MN 56007-6602

20. Can I send a money order or cashier's check for a donation or registration fee?
Yes, we accept money orders or cashier's checks for donations and registration fees. Please contact challengedonations@livestrong.org for a hard copy donation or registration form.

21. Do all donors who contribute online receive a receipt?
Yes, anyone who donates online will receive a receipt. The receipt is generated immediately after the donation is made and donors can print that receipt for tax purposes or personal records.

22. Do all donors who contribute via mail receive a receipt?
Any donor who contributes via mail will receive a receipt once the donation has been processed. If the donor provides an email address, the receipt will be sent via email. If the donor did not provide an email address, the receipt will be send via mail.

23. Can I create a receipt to give to my donors?
No, please do not create receipts to give to your donors. Only receipts issued by the Lance Armstrong Foundation will qualify the donor for a tax deduction.

24. Can team members share donations?
Team members cannot share donations. While we encourage teams to join forces in their fundraising efforts, each participant is responsible for making sure he or she has raised their individual fundraising minimum. We will not transfer donations from one participant's account to another participant's account.

25. Who can I contact if I need help with my HQ (personal website)?
If you need assistance with your HQ (personal website), please email challengedonations@livestrong.org.

26. Where can I find a list of the people who have donated to me?
Go to Log In, select your LIVESTRONG Challenge location, and log into your personal HQ. In the "reports" section, you can view a complete list of your donors.

27. I am missing a donation that was mailed, what should I do?
If you mailed in your donation over 4 weeks ago and it is not posted to your account yet, please contact challengedonations@livestrong.org. We will need to know the following information:

• Participant Name 
• Participant ID #
• Check # 
• Date the check was mailed
• Name printed on the check
• Amount of the check
• Where was it mailed?
• Was it attached to a donation form?
• Has the check been cashed?

28. Can I accept a bunch of donations and write out one check to the LIVESTRONG Challenge?
If the check is written from your account and attached to a donation form that contains your information, only you will receive tax credit for this donation. We are not able to give tax credit to multiple people for one donation. To ensure that each donor gets credit for the donation that they make, it is important to submit each donation individually.