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General Manager LIVESTRONG Navigation Center

SUMMARY:
At LIVESTRONG, we fight for the more than 28 million people around the world living with cancer today. There can be—and should be—life after cancer for more people. That’s why we kick in at the moment of diagnosis, giving people the resources and support they need to fight cancer head-on. We find innovative ways to raise awareness, fund research and end the stigma that many cancer survivors face. We connect people and communities to drive social change, and we call for state, national and world leaders to help fight this disease. Anyone, anywhere can join our fight against cancer. Join us at LIVESTRONG.org.

The LIVESTRONG Navigation Center will serve as the primary centralized resource within the Austin metropolitan community for health system providers, support groups, transportation services, treatment centers, financial support organizations, clinical trial opportunities, and those individuals dealing with cancer to access needed services in an efficient manner.  

ROLE QUALIFICATIONS:

  • 10 years general management experience; experience managing health programs and direct services a plus.
  • Ability to provide strategic leadership and direction while taking a hands-on role in developing operational plans to support the growth of Navigation Services Program.
  • Highly organized team player with strong project management and matrix management experience.
  • Demonstrate an ability to inspire others and build effective teams, both internally and with external stakeholders.
  • Creative and innovative thinking with an ability to translate visionary ideas into executable strategies.
  • Demonstrate an understanding of the unique issues facing minorities and the medically underserved in accessing healthcare and social services and the ability to engage those communities in a culturally meaningful way.
  • Excellent verbal and written communicator.  

POSITION RESPONSIBILITIES:

  • Lead the development of the patient navigation strategy and current year and long-term strategic plan to accomplish the LIVESTRONG mission and vision of the organization, including the opening of the new Austin center.
  • Partner with internal and external stakeholders/partners to ensure patient navigation objectives are represented and maximized for the interests of LIVESTRONG and its constituents.
  • Develop and manage the annual patient navigation operating plan and budget, capture program expenses and ROI, and ensure budget performance and management.
  • Work collaboratively with the EVP of Mission and Director, Navigation Services on the Navigation Services Program, including all service offerings and program objectives including oncology health care, psychosocial needs of cancer survivors and their families, survivorship resources and networks, etc.
  • Partner with EVP, People & Organizational Development to define and implement the organizational design and structure for the patient navigation group to best support and accomplish the mission.
  • Work collaboratively with the EVPs of Mission and Development on the development of a business plan outlining sustainable funding sources for the Navigation Services Program.
  • Partner with EVP, Marketing and Communications team to ensure consistent messaging through all communications vehicles and public relations initiatives related to patient navigation. 
  • Work collaboratively, proactively, and in a professional, service-oriented manner with all colleagues.

EDUCATION AND/OR EXPERIENCE:

  • 10 years general management experience; experience managing health programs and direct services a plus.
  • Bachelor’s degree in Business Management or health-related field; MBA or MHA, a plus.  
  • A proven track record of managing complex projects, including strategic planning and business operations.
  • Knowledge of the healthcare and direct service sectors, including the various financing options, with an understanding of, and a genuine passion for the LIVESTRONG mission.
  • Proven excellence in interpersonal relationship skills and oral and written communication skills.
  • Proficiency in Spanish a plus.

COMPENSATION:
Position is full-time with complete benefits package.

TRAVEL:
As required.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear; lift weight up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

TO APPLY:
Please submit an online application available at https://home.eease.com/recruit/?id=487153.

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